Simple Plans That Scale With You.
Unlimited staff accounts on every plan, and no setup fees or per-user charges.
A subscription
$39 or $89 a month per location. Pick by capability — staff accounts are unlimited on both.
Gear Tags, once
Durable QR tags, $1.00–$1.50 each by volume. Sized to your floor, built to outlast it.
That's it
No setup fee. No onboarding invoice. No per-user charge. The subscription and the tags are the whole bill.
Essential
A member scans, you see it, you fix it, they know it's fixed. The whole loop, end to end.
billed annually at $429/yr
- QR issue reporting in 3 taps — no downloads for members
- Photo uploads on every report
- Issue dashboard with severity and status tracking
- Resolution notifications to the member who reported
- Out-of-order signs and service alerts on scan pages
- Unlimited equipment, staff accounts, and issues
Professional
Everything in Essential, plus the operation layer: history, patterns, your team, and every site.
billed annually at $979/yr
Everything in Essential, plus:
- Analytics: trends, equipment health, resolution times
- Area tags for locker rooms, studios, and zones
- Bulk status updates and linked follow-up issues
- Per-person notification preferences
- Side-by-side location comparison
- CSV export of issues and equipment
Every trial runs on full Professional for 14 days, no card. You pick your plan when it ends. Pick a plan and we’ll size the real cost below.
All prices exclude sales tax. Where we’re required to collect it, tax is calculated from your address at checkout and shown as a separate line on your invoice.
Want the full picture? Every feature on both plans, compared →
Build Your Quote
Tell us your floor. See the real cost of your first year.
Professional is the operation: trends, patterns, a team, more than one room.
Past 10 locations it stops being a plan and starts being a conversation. Talk to us.
150 pieces of equipment → 150 Gear Tags
An order this size gets a real quote, priced with you rather than at you. Get a tag quote.
Your first 4 tags are free with the trial. Once your account is set up, you order Gear Tags from it whenever you're ready: 10 minimum, in tens, flat $10 shipping per order.
Every trial is full Professional for 14 days, no card.
You pick your plan when it ends.
Does It Pay for Itself?
Three numbers about your gym. No vendor math.
At 28% churn, about 140 of your 500 members will walk out this year.
If FixTag saves 2 of them, it's paid for itself.
That's 2 of the 140 you're on track to lose. Every save past that is upside.
Replacement cost avoided
Acquiring a member costs 5–7x more than keeping one — $60–$150 in most markets. Every member you keep is a marketing invoice you never pay.
Sources: WellnessLiving CAC Guide, Smart Health ClubsAdd-on revenue stays too
22.6% of members worked with a personal trainer in 2024 and 32.3% did small-group training, both historic highs. When a member stays, that revenue stays with them.
Source: HFA 2025 Consumer Report (n=18,000)Retention compounds
Bain & Company found a 5% lift in retention boosts profit 25–95%, because a retained member's dues arrive after your rent and staff are already paid for.
Source: Harvard Business Review (Reichheld, Bain)The claim we don't make
Nobody can promise you a churn number, including us. Equipment quality is a consistently cited driver of member satisfaction; how much FixTag moves it in your gym is yours to see in a 14-day trial. That's why the math above only asks for a couple of saves.
Every figure on this page is either yours, the live quote, or linked above.Frequently Asked Questions About Pricing
Gear Tags are sold separately in whatever quantity covers your floor. Per-tag bulk pricing is $1.50/tag at 10+, $1.25/tag at 100+, and $1.00/tag at 300+, with flat $10 shipping; orders start at 10 tags and go up in tens. You order them from inside your dashboard once your account exists, so nothing ships to the wrong address, and we ship them ready to apply. Want to hold one first? Request a free sample kit - 4 tags, no card. Tags are durable, UV-resistant, compatible with cleaning products, and built for daily gym wear. In the software, there's no limit on how many tags you can activate. Replacement tags are available anytime.
Each Gear Tag is a single weatherproof QR sticker. The branded artwork and the unique QR code are printed together in one piece. 4 launch styles: Vertical/Light, Vertical/Dark, Horizontal/Light, Horizontal/Dark. Custom-branded Gear Tags are available on request - reach out through the contact page.
No. Every plan includes unlimited admin and staff accounts. Add your whole team at no extra cost.
No. There's no setup fee, no onboarding invoice, and no per-user charge. You pay the subscription and a one-time tag order; that's the whole bill. Setup is self-serve: activating a tag is scanning it while logged in, about a minute per piece of equipment once your team finds the rhythm.
No. FixTag prices exclude sales tax, and that covers subscriptions, location add-ons, and Gear Tag orders. Where we're required to collect it, tax is calculated from your billing or shipping address at checkout and shown as a separate line on your invoice.
No long-term contracts. Month-to-month billing. Cancel anytime.
Yes. Upgrade or downgrade anytime as your needs change.
Yes. Pay for 11 months, get 12. Essential is $429/yr ($35.75/mo effective), Professional is $979/yr ($81.58/mo effective). Additional locations get the same annual break: $270/yr on Essential, $637.20/yr on Professional. Use the toggle above to see annual pricing on all plans.
Add locations to any plan. Essential is +$25/mo per additional location, Professional is +$59/mo. You can run up to 10 locations on either plan. Running more than 10 locations? Contact us and we'll put together Enterprise pricing.
Yes. We offer a sample kit with 4 Gear Tags and a 14-day trial. Stick them on your busiest equipment and see what your members report. No credit card required.
Every trial runs on full Professional, whichever plan you end up on. You get analytics, area tags, and the rest of it for 14 days, then you pick the plan that fits what you actually used.
Your dashboard lives at fixtag.app - bookmark it. Every "Log in" link on this site takes you to the same place, and members never need it: they just scan a Gear Tag.
Start today. No sales process required.
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